Head of HR Retail & Digital

What the role covers

• Partnering the senior leaders of the retail, e-commerce, direct sales and marketing teams in several countries, reporting to the Chief People Officer at head office in northern Italy
• The full generalist remit for those teams: employee relations, training and development, internal communication and engagement, payroll, budgets and personnel costs, recruitment and HR administration
• Organisational development, talent and succession planning, and onboarding
• HR analytics that help leaders decide
• Working with HR colleagues in other countries on organisation design, compensation and personnel costs

What the brief asks for

• A master’s degree
• More than ten years in HR, including at least six as an HR business partner in an international role
• Around five years in a large, complex organisation
• HR experience in retail, and in e-commerce or direct sales
• Confident use of HR systems and analytics
• Fluent English and Italian

What helps

• Experience in premium retail
• A background in premium consumer, technology or healthcare businesses