Organizational Development Specialist

Industry: Energy & Petrochemicals Location: Doha, Qatar Status: Live Summary: We are recruiting on behalf of a major petrochemicals company in Qatar seeking an Organizational Development Specialist. This role focuses on designing and delivering learning solutions, competency frameworks, and leadership development programs, reporting to the Head of Learning & Development. Tags: Learning & Development, Instructional Design, Competency Frameworks, OD, Middle East

About the Role

• Individual contributor role within the Learning & Development section of the Human Capital department.
• Reports to the Head of Learning & Development.
• No direct reports.
• Design, plan, organize and support Learning and Development operations and activities - including needs analyses, design and development, delivery, and post-delivery impact evaluation of learning solutions - to elevate behavioural and leadership competencies of employees across the company.
• Initiate and lead the activation of a variety of workforce and organizational development programs to achieve superior business results.
• Act as the main focal point to direct supervisors and employees providing consulting advice and guidance related to all Learning and Development matters.

Key Responsibilities

Competencies

• Develop tools to define technical and behavioural competency frameworks and map expectations for each level of job family based on subject matter expertise, external research, and benchmarks
• Develop, test, and pilot methods, techniques, and tools, appropriate within the operating context of the company, for the assessment of employees against defined competencies
• Participate in development-focused competency assessment processes of employees
• Create individual development plans that reflect competency gaps and areas for development, as well as the proposed solutions to address said gaps and development areas

Learning Needs Analysis

• Develop, test, and pilot methods, techniques, and tools, appropriate within the operating context of the company, for learning needs analyses purposes
• Plan and drive learning needs analyses processes at company, department, and individual levels
• Utilise outcomes of learning needs analyses to source and/or design and develop appropriate learning solutions

Design and Develop Learning Solutions

• Apply sound instructional design principles and blended learning methods to design and develop learning solutions that address behavioural competency requirements for all levels of employees within the company
• Design and develop internal programmes that enhance leadership competencies and capabilities, using sound instructional design principles and blended learning methods
• Act as internal subject matter expert (SME), advisor, and lead designer for digital and online learning programmes

Learning Delivery and Evaluation

• Deliver and roll out training and development programs using various learning methods and delivery channels
• Ensure efficient and professional activation of Learning Solutions and Programmes
• Analyse post-programme feedback from participants and/or line managers of participants and/or vendors and facilitators; remediate delivery gaps and enhance future deliveries based on feedback
• Conduct post-programme After-Action reviews for the purpose of continuous learning delivery improvement and enhancement

Change Management

• Work collaboratively with departments and leaders across the company, applying sound change management processes and practices, to ensure the successful embedding of new knowledge, skills, and behaviours in alignment with the company’s competency frameworks
• Develop and execute change management communications

Project Management

• Adopt and apply sound project management principles and practices in executing Learning and Development programmes and projects, with due regard for time, cost, quality, and sustainability of outcomes
• Ensure all projects have a project plan which is reviewed and updated on a regular basis

Quality, Health, Security, Safety and Environment

• Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality products/services

Policies, Systems, Processes and Procedures

• Provide critical input to support the development of Section’s systems, policies, processes, and procedures in order to meet business requirements
• Participate in periodic reviews and updates to the Section’s policies, systems, processes, and procedures, contributing thought leadership to bring and keep these in line with local and international best practices
• Contribute to the identification of opportunities for continuous improvement, automation and digitisation of departmental processes and practices taking into account international leading practices in order to improve productivity and operational efficiency

Reporting

• Ensure that all documents, forms and general paperwork are filed in an organized and consistent way ensuring a complete historical record of learner and learning records
• Prepare reports in a timely and accurate manner in order to meet the departmental requirements, policies and standards
• Utilize data, insights, and reports to drive a data-led approach to Learning and Development across the company

Nationalization & Localisation Initiatives

• Support and enable nationalization and localisation initiatives through advice and guidance on appropriate learning and development solutions that address the needs of Developees and Trainees, with due reference to the company’s competency framework
• Contribute to sound governance over career development programmes and processes to ensure equity and fairness

Must Haves

• Bachelor’s degree in Human Resources, Adult Education, Business Administration, or any related similar field
• 5-7 years post-qualification relevant experience in Learning and Development
• Self-awareness (EQ), social and cultural intelligence
• Excellent verbal and written communication skills, with an ability to adapt communication styles to different audiences, shape and influence decision making of senior stakeholders
• Ability to manage senior and demanding stakeholders
• Knowledge of state-of-the-art learning and development and design methodologies, learning delivery methods, and digital tools
• Business Acumen / Financial Awareness
• Ability to diagnose organizational problems based upon relationships, internal networks, and professional credibility with department managers
• Strong project management skills, organizational skills, and ability to meet deadlines despite challenges and setbacks
• Proficient with Microsoft Office Suite - strong Excel and PowerPoint skills
• Proficient in Learning Authoring tools and software, such as Articulate Storyline 360, Articulate Rise 360, Captivate, Elucidate, or similar
• Ability to apply appropriate discretion and judgement when handling sensitive or confidential information
• Proficient English

Nice to Haves

• Master’s degree in HR Development, Adult Education, or any related similar field
• 10+ years of experience in HR development with experience in identifying, designing, and implementing learning and development solutions in the Petrochemical Industry within the region
• Formal instructional design certification or qualification
• Administrator experience with Learning Management technology (LMS), preferably SAP SuccessFactors
• Experience with Learner Experience Platforms (LxPs), e.g., LinkedIn Learning, Degreed, Coursera, Udemy, Cornerstone etc.
• Arabic language capability (working knowledge)

What We Offer

• Specialist L&D role in a major international petrochemicals operation
• Opportunity to design and deliver impactful learning programmes that shape organizational capability
• Exposure to senior leadership and cross-functional collaboration
• Work in a dynamic Middle East environment with focus on continuous development and innovation