# Learning & Development Expert Italy & Croatia

> We placed a Learning & Development Expert for a European outdoor-hospitality business in Italy and Croatia. The brief was to make training useful to frontline teams, with a focus on service quality, compliance and day-to-day performance.

- Canonical: https://www.mvrk.xyz/track-record/learning-development-expert-italy-croatia
- Location: Brescia, Italy
- Industry: Tourism & Hospitality
- Status: published

## Search context

The business needed consistent operational training across Italy and Croatia. Learning had to improve service quality and team performance while fitting the realities of frontline work and local compliance requirements.

## The role

Responsibilities included hands-on training, guides and digital learning materials, support for safety and regulatory standards, and adapting programmes in response to performance feedback. The role also needed to help teams put company values into practice in the guest experience.

## Who we looked for

We looked for trainers or operational team leaders who could facilitate sessions, create multimedia learning content and coach a range of frontline teams. English and the local language of the work location were required.

## Placement

We completed the search and placed the candidate. Client and candidate details remain confidential.